Settings and activity

61 results found

1. Filter Option for Number Inventory in Call Log and Analytics

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Aug 9, 2022

2. Data that shows time and date of call refusals in Analytics, Performance report

   24 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Mar 3, 2021

3. Call Screening on RC Unified App

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Feb 16, 2021

4. Relocate the chat icon or save button - mobile device

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Sort call queue members by name

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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6. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 4, 2024

7. Group Text Messaging

   91 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

   This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

   Save Submitting...

9. Be able to allow/restrict video recordings for RingCentral Video to certain users

   10 votes

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   Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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10. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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11. Archiver Disconnect Notifications

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. RC app to work with android auto

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Email Notification for all Incidences (Service Down)

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Be able to delete export report manually from RC app

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Option to change Profile Picture to Default

    112 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Hannah commented  ·  Jun 2, 2021  ·  Edit…  ·  Delete…

    Currently, there is only an option to change your profile picture on the RC app, but there is not a way to delete your current photo. RingCentral should instead have an option for users to delete their profile picture instead of changing it.

    Save Submitting...

20. Digital line as Outbound caller id

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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