Settings and activity

56 results found

1. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 4, 2024

2. Group Text Messaging

   86 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

   This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

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4. Be able to allow/restrict video recordings for RingCentral Video to certain users

   10 votes

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   Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

   22 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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6. Archiver Disconnect Notifications

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Interaction w/ IVR Allows Callers to Remain

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Ability for agent to stay on the line after transferring to an external number.

   39 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. RC app to work with android auto

    20 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Email Notification for all Incidences (Service Down)

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Be able to delete export report manually from RC app

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Option to change Profile Picture to Default

    109 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Jun 2, 2021  ·  Edit…  ·  Delete…

    Currently, there is only an option to change your profile picture on the RC app, but there is not a way to delete your current photo. RingCentral should instead have an option for users to delete their profile picture instead of changing it.

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15. Digital line as Outbound caller id

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Code snippet is narrow, needs to expand to width of window

    21 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Jan 22, 2021  ·  Edit…  ·  Delete…

    There should be an option to expand the RingCentral snippet from the RC Unified app. Currently the snippets are displayed too narrowly and that cuts out the information.

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