Enable Short Code Dial Plan
Multiple countries have dial plans which frequently overlap external short codes. Today's dial plan logic attempts to process any dialed digits less-than or equal to the maximum extension length as an internal call. There should be a dial plan to determine when the digits dialed are either a valid extension or short code, so calls are routed correctly
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Hannah
shared this idea
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Yoshitomo Mori commented
We would like to have short dial number. Example. When user dial 2222 from their phone, it will call to outside call 123-456-7890.This will help for emergency service that provided by outside provider. People does not remember 10 digit phone number and just simply dial 2222 number.