Settings and activity

13 results found

1. Remove Missed call tracking for a Call Queue call.

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Martin commented  ·  Jun 11, 2021  ·  Edit…  ·  Delete…

   Customer uses a call queue for incoming calls.And if an incoming call is answered by a member of the call queue, then this call will be reported to the other members of the call queue as a missed call.Customer does not want it to show up as a missed call to the other members of the call queue.

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2. Make call queue numbers available as outbound caller ID numbers in User Settings templates

   59 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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3. Stop Queue Call from Ringing on Offline Users!

   49 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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4. Admin to be able to deny/allow individual users access to NG Numbers.

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Show dependencies on service.ringcentral.com

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

   30 votes

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   Under Review  ·  4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Call Log - Enhancements

   58 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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8. Remove missed call from queue members if answered

   218 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

9. The ability to turn on / turn off "Lateral extension dialing" within IVRs

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Analytics- Exporting MOS and QOS

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Toll Restriction

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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12. Local French Dialling

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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13. "@" symbol recognition on French Keyboards

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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