Please enable one-touch call answering functionality for the Plantronics CS540 headset across all Poly desk phones without requiring third-party accessories. This integration would streamline headset use, reduce support issues, and improve overall satisfaction with RingCentral and Poly solutions.

Description:
We request the addition of native support for one-touch call answering when using the Plantronics CS540 wireless headset with all Poly desk phone models, including the Poly Edge series. At present, users must rely on additional accessories such as the HL10 handset lifter or specific EHS cables to enable remote call control, and compatibility often varies depending on the phone model. This creates confusion, increases costs, and requires unnecessary troubleshooting for IT teams and end users.

Impact and Benefits:

Improved User Experience: Allowing direct one-touch answering without accessories would simplify the workflow for users who rely on the CS540 headset, making it faster and easier to manage calls.

Reduced Costs and Complexity: Eliminates the need for purchasing and configuring additional hardware like lifters or EHS cables.

Consistency Across Devices: Ensures that users have the same functionality regardless of the Poly desk phone model in use.

Enhanced Productivity: Users can answer and end calls directly from their headset, minimizing interruptions and improving efficiency in fast-paced work environments.

Support for a Widely Used Headset: The Plantronics CS540 remains one of the most popular headsets in offices, and improved compatibility would meet the needs of many current RingCentral customers.

Why This Matters:
Many organizations deploying RingCentral with Poly desk phones depend on wireless headsets like the CS540 for daily operations. Lack of seamless integration can lead to frustration, support tickets, and delayed adoption of RingCentral services. Adding this feature would resolve a longstanding pain point and deliver significant value to customers.