Settings and activity

162 results found

1. Option to disconnect the call if no response/dead air.

   2 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Mar 18, 2026

2. Export Call Queues with all Call Queue details - Reports Feature

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 18, 2026

3. Bleep out sensitive information while the calls are being recorded.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 5, 2026

4. Live call translation

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 3, 2026

5. Simultaneous translation like Teams

   8 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 3, 2026

6. Super Admin option to mass update security credentials

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Mar 2, 2026

7. Super Admin Ability to Update the Security Questions for all the user in one time setup

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 2, 2026

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   147 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Feb 17, 2026

9. disable the DND function

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jan 26, 2026

10. Allows users to see the timezone of the person who's calling their line and the person's they are calling using the app

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jan 12, 2026

11. Disable users making calls or texts outside of TCPA hours

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 24, 2025

12. Ability to download or view SMS transcripts

    50 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 24, 2025

13. Disallow callers from setting Voicemail to Private

    23 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 18, 2025

14. Call Monitoring User Log

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 10, 2025

15. Download and save text message strings

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 5, 2025

16. Option to bulk download or forward voicemail to an email address in admin portal

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 5, 2025

17. Super Admin full access to VM and SMS on the Admin Portal

    69 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Oct 29, 2025

18. IVR Auto Recept Programmable Timeout and Destination Programming

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Oct 24, 2025

19. Timeout feature in IVR Menu

    19 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Oct 24, 2025

20. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Oct 24, 2025