← RingCentral Ideas

Settings and activity

11 results found

  1. IVR voice command

    21 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Feorila Loria commented  · 

    For Mr Glen Swenson would like to request to have voice command/automated IVR menu, instead of keying numbers, customer will just say keywords of extension or queue and call will be routed accordingly

  2. Inviting Meeting Attendees cannot do screenshare

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Feorila Loria shared this idea  · 

  3. Colums for Record username and User work hours schedule

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Feorila Loria shared this idea  · 

  4. SMS: Copy entire text message conversation with sender name & Number and date-time

    49 votes
    16 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Update as of 1/23/23 - this functionality is coming in Q2 2023, no specific ETA yet. Coming December 2022: the ability to export and save SMS conversations.

  5. Closed caption in Phone app

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Playing Recordings During Call

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Auto Dialer in using Ringcentral app

    32 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Remove missed call from queue members if answered

    215 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Allow option to record inbound calls but not internal calls (extension to extension)

    61 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Allow to still receive fax to user extension even if missed call settings is set to forward to an extension.

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Doesn't anybody know how to make advance IVR and transfer the data

    2 votes
    Needs More Information  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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