Settings and activity

11 results found

1. IVR voice command

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Feorila Loria commented  ·  Aug 31, 2023  ·  Edit…  ·  Delete…

   For Mr Glen Swenson would like to request to have voice command/automated IVR menu, instead of keying numbers, customer will just say keywords of extension or queue and call will be routed accordingly

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2. Inviting Meeting Attendees cannot do screenshare

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Feorila Loria shared this idea  ·  Oct 17, 2023

3. Colums for Record username and User work hours schedule

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Feorila Loria shared this idea  ·  Dec 6, 2023

4. SMS: Copy entire text message conversation with sender name & Number and date-time

   48 votes

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   16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update as of 1/23/23 - this functionality is coming in Q2 2023, no specific ETA yet. Coming December 2022: the ability to export and save SMS conversations.

5. Closed caption in Phone app

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Playing Recordings During Call

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Auto Dialer in using Ringcentral app

   31 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Remove missed call from queue members if answered

   206 votes

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   25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

9. Allow option to record inbound calls but not internal calls (extension to extension)

   59 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Allow to still receive fax to user extension even if missed call settings is set to forward to an extension.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Doesn't anybody know how to make advance IVR and transfer the data

    2 votes

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    Needs More Information  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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