Settings and activity

10 results found

1. Notification alert for incoming calls while engaged on a call for RC app

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jona Orlanda supported this idea  ·  Jul 22, 2024

2. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   34 votes

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   5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

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   Jona Orlanda commented  ·  Jul 10, 2024  ·  Edit…  ·  Delete…

   My customer is also requesting same feature where the customer sent the text from, they really need to see the number of the customer. asking for update when this feature will implemented.

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3. Ability to show how many times each contact has been contacted in a tabulated form that summaries the call logs for each extension

   6 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Jona Orlanda supported this idea  ·  Jul 8, 2024

4. Blocked all number to contact ATA number

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Jona Orlanda shared this idea  ·  Jun 30, 2023

5. Customers want to receive fax 100% even the user type is voice and fax

   3 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jona Orlanda shared this idea  ·  Jul 5, 2023

6. Want to see which users is using RC app to receive calls and sending sms

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jona Orlanda shared this idea  ·  Jul 11, 2023

7. want to have speech recognition when being routed to IVR menu

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   0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Jona Orlanda shared this idea  ·  Jul 21, 2023

8. Add Ring in Order Setting for Call que

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Jona Orlanda shared this idea  ·  Oct 24, 2023

9. Want to upload unassigned bulk contact maximum of 350

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jona Orlanda shared this idea  ·  Jul 3, 2023

10. Show Caller number when specific extension will transfer the call to another extension

    18 votes

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    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Jona Orlanda commented  ·  Jul 17, 2023  ·  Edit…  ·  Delete…

    Want to see Customer Incoming caller id when receiving transfer call , instead of showing extension who transfer it to different users extension

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    Jona Orlanda shared this idea  ·  Jun 30, 2023