← RingCentral Ideas

Settings and activity

11 results found

  1. disable video meeting

    1 vote
    New  ·  0 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Jona Orlanda shared this idea  · 

  2. Mute incoming call notifications while currently on a call

    566 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jona Orlanda supported this idea  · 

  3. TEXT MESSAGE SMS NUMBER WE SENT FROM

    42 votes
    6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Jona Orlanda commented  · 

    My customer is also requesting same feature where the customer sent the text from, they really need to see the number of the customer. asking for update when this feature will implemented.

  4. Ability to show how many times each contact has been contacted in a tabulated form that summaries the call logs for each extension

    6 votes
    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Jona Orlanda supported this idea  · 

  5. Blocked all number to contact ATA number

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Jona Orlanda shared this idea  · 

  6. Customers want to receive fax 100% even the user type is voice and fax

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jona Orlanda shared this idea  · 

  7. Want to see which users is using RC app to receive calls and sending sms

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jona Orlanda shared this idea  · 

  8. IVR voice command

    21 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Jona Orlanda commented  · 

    customer want to have speech recognition when customer is routed to their IR menu, its more convenient specially if the customer is driving.

  9. Add Ring in Order Setting for Call que

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jona Orlanda shared this idea  · 

  10. Want to upload unassigned bulk contact maximum of 350

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jona Orlanda shared this idea  · 

  11. Show Caller number when specific extension will transfer the call to another extension

    28 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    An error occurred while saving the comment
    Jona Orlanda commented  · 

    Want to see Customer Incoming caller id when receiving transfer call , instead of showing extension who transfer it to different users extension

    Jona Orlanda shared this idea  ·