Settings and activity
13 results found
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3 votes
Gina
shared this idea
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4 votesGina
shared this idea
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8 votesGina
shared this idea
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573 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Check it out in app under Notifications and Audio -
16 votes
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1,244 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
An error occurred while saving the comment -
42 votes
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40 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
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9 votes
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101 votes
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11 votes
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15 votes
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478 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
An error occurred while saving the comment Gina
commented
When we get a call, and it rings to multiple people, that call should not show up as missed for everyone else that did not pick it up.
For some reason, I am the only one that can see the text messages for our main company line. The whole ring group assigned to that number should be able to see the text messages, so that nothing gets missed.