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Settings and activity

41 results found

  1. Customer want to have the option to see the time stamp of the call log when he hover the mouse pointer on the call log with double click...

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Teddy shared this idea  · 

  2. The customer wants an option to automatically send a text message to callers when they cancel an incoming call, indicating that they are...

    1 vote

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    0 comments  ·  Phone & Messaging  ·  Admin →
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  3. Put the active call on hold and able to answer the call waiting.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. All extension must have the option to see the text message sent to company main number

    4 votes

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  5. Option to download the entire page of the fax for failed fax

    1 vote

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    Teddy shared this idea  · 

  6. Want to use the keypad of the deskphone to enter the extension while the active call is place on rc app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Teddy shared this idea  · 

  7. Want to have the option to use call que pick on the application bridge operator console

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Teddy shared this idea  · 

  8. Customer want to have the option to determine how many calls have been deleted for the past 1 year and half for a specific user

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Teddy shared this idea  · 

  9. Cust want to have the option to determine what is the dialed numbers or extension by the caller using the physical device mitel

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Teddy shared this idea  · 

  10. Ability to access faxes for all extensions under one or multiple users/app

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Teddy commented  · 

    Cust want for all of the extension to have option to see the fax messages even they are log in to a different extension on the RC app

  11. customer want to have the option to choose a specific extension to received text messages for a specific extension

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. customer want if a extension blocked a number it will be block to the entire account

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Adjust how missed calls are categorized for group calls

    473 votes

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    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Teddy commented  · 

    Customer want to know if the call is missed or answer even the call is from call que

  14. allow SMS to be seen by all users

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Teddy commented  · 

    Require all extensions to have access to the text messages received by the primary number.

  15. Multiple and / or more flexible audio interruption

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Teddy commented  · 

    Want to add multiple interrupt music to a user

  16. RC app call queue member status

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Teddy commented  · 

    Customer want to have the option to see the available members on call queue using the RC app

  17. Don't need to manual provision the device even the device was purchased outside RingCentral

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. want to have the option for the call recording be continued even they are on the conference call

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. cust want to have the option to transfer the call directly to the voicemail using presence

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  20. Ability to answer more than 1 call from a call queue.

    48 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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