Settings and activity

40 results found

1. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Nov 13, 2024

2. Super Admin full access to VM and SMS on the Admin Portal

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Sep 26, 2024

3. User Role Permission: Access to User List only

   10 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Sep 26, 2024

4. Phonebook Creation and Visibility

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Sep 10, 2024

5. Schedule Send

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   Planned  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Aug 28, 2024

6. Ability for federated accounts to share contacts

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Teddy shared this idea  ·  Aug 27, 2024

7. Quick links to previous changes made in the admin portal

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Jul 18, 2024

8. Enable CNAM for Australia

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Teddy supported this idea  ·  Jul 11, 2024

9. Customize option for voicemail notification from call queues

   3 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Teddy shared this idea  ·  May 16, 2024

10. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  May 8, 2024

11. Provisioned phone Local 10-way or more conference calling

    2 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Teddy supported this idea  ·  Apr 25, 2024

12. Enable syncing of contact/address book across all users

    117 votes

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    25 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Teddy supported this idea  ·  Apr 8, 2024

13. Wants to have the options to listen to the voicemail of the shared line extensions

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Apr 8, 2024

14. Ability to ignore a specific call only for a specific user

    1 vote

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    0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 28, 2024

15. Delete custom voicemail greeting

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 26, 2024

16. Wants to have the option to Re-arrange the caller outbound number.

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 25, 2024

17. Wants to have template in adding members on multiple parking locations.

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 5, 2024

18. Wants to unblock all non caller ID incoming calls

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Mar 5, 2024

19. want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outl...

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Aug 1, 2023

20. Customer want to have the option to see the time stamp of the call log when he hover the mouse pointer on the call log with double click...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Teddy shared this idea  ·  Aug 18, 2023