← RingCentral Ideas

Settings and activity

40 results found

  1. Increase the voicemail time limit

    5 votes
    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  2. Log Internal Calls | RingCX For SalesForce

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  3. See all support cases in the support portal

    11 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  4. Analytics regarding Text Messaging/SMS

    29 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  5. Name or number of the RingCX user should show as caller ID if they call RingEX internally

    9 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  6. The caller ID should be longer then 15 characters.

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  7. change the Character limit with caller ID

    10 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  8. Ability to disable Ringout Feature for users

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  9. Replace Default “WORKING” State with More Accurate Status When Agents Lose Connection (e.g., Sleep/Idle Timeout)

    32 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  10. Bulk forward Faxes and/or Voicemails

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  11. Emergency Response Location set for a user's deskphone to not sync with the ERL set for the user's RingCentral App

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  12. Live Dictation of Phone Calls and Meetings (Speech-to-text)

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  13. Feature Request: Have Access Enabling Premium Calling Rates to 09 Numbers

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  14. Would like to have an option to just end the call if no one answers

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  15. Looking for an option/feature for the mobile app to be set to only ring (turn on notification) when the user is in a particular location.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  16. Attaching pdfs to the text messages

    33 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  17. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    19 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  18. Allow to configure two factor authentication method per user

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  19. Allow Administrator to disable "Auto-answer call" feature

    90 votes
    New  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  20. Option to download automatic call recordings in bulk and WAV file

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 
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