Settings and activity

16 results found

1. Current Status under Username

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Renita shared this idea  ·  Apr 23, 2021

2. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

   28 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is planned for November 2023!

3. Analytics by Dept

   42 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Renita commented  ·  Oct 12, 2021  ·  Edit…  ·  Delete…

   Going by site, gives a user/manager access to multiple users data from other departments, where by department gives them access to only the users they should have access to. Add Department to the Role Domain

   Save Submitting...

4. Shared SMS were multiple users can receive and send SMS on specific number

   694 votes

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   142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

5. Disable Call Waiting tone on soft phone

   49 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Automatic divert to voicemail when already on another call

   36 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Prevent/Disable second call going through to extension

   40 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Call waiting for direct calls

   35 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Disable call waiting feature for calls made to a user extension

   38 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Allow Users To Turn Off Call Waiting

    27 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

    35 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Adjust how missed calls are categorized for group calls

    473 votes

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    60 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

13. Number instead of red dot for Windows desktop app chat notification

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Add Fingers Crossed Emoji

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. RC app search by department

    45 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Show availability/status in Company contact list.

    101 votes

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    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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