Settings and activity

93 results found

1. Ability to have extension numbers that start with 0

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Nov 15, 2024

2. use '0' as a direct user extension

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Nov 15, 2024

3. Disable dial pad pop out

   15 votes

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   New  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Oct 22, 2024

4. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Oct 22, 2024

5. I'd like to be able the schedule conference calls in the future

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Oct 16, 2024

6. SMS Outbound Caller ID Change

   26 votes

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Oct 4, 2024

7. Access to speed dial settings for a RC user's polycom desk phone in the RC admin portal.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 26, 2024

8. Ability to send a text and/or message company-wide without having to create groups

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 24, 2024

9. Call Queue Prioritization from the same Primary Members

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 20, 2024

10. CNAM feature for Canada

    44 votes

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    Under Review  ·  10 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 18, 2024

11. pre-recorded messages played on the paging system

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 16, 2024

12. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    52 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 11, 2024

13. Fax Cover Page

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Janice commented  ·  Sep 9, 2024  ·  Edit…  ·  Delete…

    One of our customers also wants to have the option to print the entire fax message including the cover page that would show the time and date the fax message was sent.

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    Janice supported this idea  ·  Sep 9, 2024

14. Synchronization of External Shared Contacts between RingEX and RingCX Directories

    6 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Sep 3, 2024

15. Stop Standard Users In Setting Their Phones To Silent Tone

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    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 3, 2024

16. Ability to have more than 25 devices in a paging only group

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 19, 2024

17. Retrieve call logs in service.ringcentral.com for more than 12 months

    9 votes

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 15, 2024

18. allow administrators to edit all live report, public and private

    12 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Janice commented  ·  Aug 7, 2024  ·  Edit…  ·  Delete…

    Please also include the option for Super Admins to delete a Live Report Dashboard

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    Janice supported this idea  ·  Aug 7, 2024

19. Report DID's SMS campaign & SMS Status

    5 votes

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    New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 5, 2024

20. Call Queue Member Change Status Visibility on Portal and Analytics

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 31, 2024