Settings and activity

281 results found

1. Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

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   Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Nov 8, 2026

2. Longer Time Frame to Access Call Logs

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Nov 4, 2026

3. Add Permanent UTC Offset Time Zone Options

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Nov 3, 2026

4. Automatically Update Desk Phone Time Zone When Site Time Zone Is Changed

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Nov 3, 2026

5. Outbound Caller ID: Separate Queue numbers and IVR numbers

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Oct 8, 2026

6. Display Agent Status Duration in Live Reports Collapsed Mode

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   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Oct 8, 2026

7. Performance Reports to Sync with Business Analytics Report

   36 votes

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   Under Review  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 24, 2026

8. RingCentral Chat report

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Sep 14, 2026

9. New Reporting Metric: Chat Widget Uptime & Hourly Available Gap Analysis

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 14, 2026

10. Allow owners to share live CX dashboards with any user, role, or department across the entire organization, regardless of hierarchy.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 30, 2026

11. Option to Enable "Missed Call" Notifications for Queue Agents When Calls Overflow to an External Number

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 25, 2026

12. Ability to **respond** to short code SMS messages.

    198 votes

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    Under Review  ·  37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 17, 2026

13. Disable DTMF Input After Voicemail Greeting Begins

    7 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Aug 10, 2026

14. Ability to Remove Users from Default Teams

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 20, 2026

15. Increase data retention for call logs more than 2 years

    40 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 15, 2026

16. Cisco SPA192 for multi- user devices

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 7, 2026

17. Ability to pause recording on transfer to queues that have call recording disabled

    8 votes

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    New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 9, 2026

18. Manager with lower priority in the queue

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jun 5, 2026

19. analytic unanswered calls

    7 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 5, 2026

20. 2 factor authentication whatsapp

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    20 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 28, 2026