Settings and activity

270 results found

1. Ability to **respond** to short code SMS messages.

   193 votes

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   Under Review  ·  36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Aug 17, 2026

2. Disable DTMF Input After Voicemail Greeting Begins

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Aug 10, 2026

3. Ability to Remove Users from Default Teams

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jul 20, 2026

4. Increase data retention for call logs more than 2 years

   36 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jul 15, 2026

5. Cisco SPA192 for multi- user devices

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jul 7, 2026

6. Ability to pause recording on transfer to queues that have call recording disabled

   8 votes

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 9, 2026

7. Manager with lower priority in the queue

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Jun 5, 2026

8. analytic unanswered calls

   6 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jun 5, 2026

9. 2 factor authentication whatsapp

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   19 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 28, 2026

10. Forward voicemail messages only to a 3rd party phone number.

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 12, 2026

11. Additional option for call queue waiting time to let the call route to 3rd party number

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  May 12, 2026

12. Enable AI transcription on Desk phone

    292 votes

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    Planned  ·  83 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Apr 19, 2026

13. Ability to download received faxes all at once & delete some of the pages in a fax before downloading

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Apr 8, 2026

14. Archiver Bulk upload messages, fax and voicemail.

    9 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Apr 8, 2026

15. Details of Refused calls in Analytics report

    39 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 23, 2026

16. blocked outbound caller ID being tagged as spam

    17 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 20, 2026

17. Requesting the ability to generate a report that shows how many times a specific customer has called regarding a particular issue.

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 18, 2026

18. Add resend button to fax process

    5 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 12, 2026

19. dashboards data refresh time

    69 votes

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    Planned  ·  6 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 9, 2026

20. Deailed Call log in RingEX for Transferred Calls from Contact Center

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 24, 2026