Settings and activity

262 results found

1. 2 factor authentication whatsapp

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   19 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Janice supported this idea  ·  May 28, 2026

2. Forward voicemail messages only to a 3rd party phone number.

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 12, 2026

3. Additional option for call queue waiting time to let the call route to 3rd party number

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 12, 2026

4. Enable AI transcription on Desk phone

   283 votes

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   Planned  ·  78 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 19, 2026

5. Ability to download received faxes all at once & delete some of the pages in a fax before downloading

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 8, 2026

6. Archiver Bulk upload messages, fax and voicemail.

   8 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 8, 2026

7. Details of Refused calls in Analytics report

   38 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Mar 23, 2026

8. blocked outbound caller ID being tagged as spam

   17 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Mar 20, 2026

9. Requesting the ability to generate a report that shows how many times a specific customer has called regarding a particular issue.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Mar 18, 2026

10. Add resend button to fax process

    5 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 12, 2026

11. dashboards data refresh time

    69 votes

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    Planned  ·  6 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Mar 9, 2026

12. Deailed Call log in RingEX for Transferred Calls from Contact Center

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 24, 2026

13. Longest Idle Call Queue Fix

    64 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 16, 2026

14. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

    54 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 11, 2026

15. Add functionality in the Admin Portal to generate and download a report listing all phones along with their associated E911 details.

    3 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 11, 2026

16. Post call status to remain the same as the pre-call status for the agents/supervisors

    12 votes

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    Implemented  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 11, 2026

17. Backup

    7 votes

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    New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 3, 2026

18. Retrieve SMS content for a deleted user

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 2, 2026

19. Download Call Log for a Site Manager Assigned to a Custom Role

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 2, 2026

20. Set up Microsoft dynamics 365 to RingCentral mobile app

    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Feb 2, 2026