Settings and activity

83 results found

1. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   36 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 11, 2024

2. Fax Cover Page

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Janice commented  ·  Sep 9, 2024  ·  Edit…  ·  Delete…

   One of our customers also wants to have the option to print the entire fax message including the cover page that would show the time and date the fax message was sent.

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   Janice supported this idea  ·  Sep 9, 2024

3. Synchronization of External Shared Contacts between RingEX and RingCX Directories

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Sep 3, 2024

4. Stop Standard Users In Setting Their Phones To Silent Tone

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Sep 3, 2024

5. Ability to have more than 25 devices in a paging only group

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Aug 19, 2024

6. Retrieve call logs in service.ringcentral.com for more than 12 months

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Aug 15, 2024

7. allow administrators to edit all live report, public and private

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   3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Janice commented  ·  Aug 7, 2024  ·  Edit…  ·  Delete…

   Please also include the option for Super Admins to delete a Live Report Dashboard

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   Janice supported this idea  ·  Aug 7, 2024

8. Report DID's SMS campaign & SMS Status

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   New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Aug 5, 2024

9. Call Queue Member Change Status Visibility on Portal and Analytics

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Jul 31, 2024

10. Wants to see the dial pad in the center of the screen

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jul 31, 2024

11. RingEx Desktop App change functionality

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 25, 2024

12. Bulk Upload Devices

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 24, 2024

13. Toll Free number as Caller ID in Japan

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 23, 2024

14. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jul 17, 2024

15. Ability to Duplicate Teams

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    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jul 8, 2024

16. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    26 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 3, 2024

17. Add Soft Key for Paging Devices and Overhead paging

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 1, 2024

18. Paging shortcut key

    11 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jul 1, 2024

19. Feature Request: Super Admin Self-Service Contact Center Routing Change

    15 votes

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    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 26, 2024

20. ability to access contact center voicemail through phone

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    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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    Janice supported this idea  ·  Jun 24, 2024