Settings and activity

234 results found

1. Fax report

   26 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 8, 2024

2. Engage Voice Call Recording

   6 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Mar 1, 2024

3. Switch to toggle back to the Old RingCentral App Layout

   52 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Janice commented  ·  Feb 23, 2024  ·  Edit…  ·  Delete…

   One of the users from Wilshire Law Firm PLC is requesting to revert the old RC App settings. This account wants to have the option to make the inbox to have a bigger screen.

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4. Play music on RCV while the participants are waiting for the host to join the meeting

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  May 29, 2023

5. Callback for missed calls

   1 vote

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Jul 19, 2023

6. To have an option to select account validation either via SMS or email only

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Sep 12, 2023

7. Download Calls - Performance Reports on PDF format

   1 vote

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Sep 13, 2023

8. Presence: Add option to either have user's phone to ring or not if "Enable me to pick up a monitored line on hold"

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Sep 15, 2023

9. Add SMS Logs to Manager Role

   1 vote

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Janice shared this idea  ·  Sep 27, 2023

10. Corporate Directory for Yealink T41S

    2 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Oct 16, 2023

11. Access call recordings for all users via Application

    21 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Janice commented  ·  Nov 1, 2023  ·  Edit…  ·  Delete…

    User ID: 62990084023Our customer wants to view and listen to all the employee's call recordings on his RC App instead of going to the service web.

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12. Provide reports to show the list of phone numbers that are not used or that has no activity for a certain time

    3 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Nov 7, 2023

13. Change the name of "Main Site" when multi-site is enabled

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Turn Off Extension Dialing Options

    64 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Option to hide Contact Center Numbers from the Caller ID drop down in the RingCentral Application.

    5 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Presence on Limited Extension

    22 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Activity Logs capture - RingCentral Desktop/Mobile App

    14 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. The ability to disable ECM (Error correction mode)

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. User Groups do not respect Role Permissions

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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