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Settings and activity

10 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

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    Igor commented  · 

    "Users need a Business SMS Booster license to be assigned to an SMS shared inbox."

    Are you telling us that a feature that should have been native and has been requested since 2021 is available PAID? Are you trying to charge us extra for something that should have been included in the first place???

    Igor supported this idea  · 

  2. Post message via email directly into a particular task

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Igor supported this idea  · 
    Igor shared this idea  · 

  3. Call Queue - Ability to turn off missed call tagging

    97 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Bring back @referencing of tasks when posting a message

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Igor supported this idea  · 

  5. Ability to **respond** to short code SMS messages.

    180 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Igor supported this idea  · 

  6. Free guest account to convert to paid

    11 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Messaging: Convert User to Guest

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Add text/SMS messages to the call log

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. Ability to archive or store calls for up to one year

    14 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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