← RingCentral Ideas

Settings and activity

12 results found

  1. Post message via email directly into a particular task

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Igor supported this idea  · 
    Igor shared this idea  · 

  2. Call Queue - Ability to turn off missed call tagging

    93 votes
    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Bring back @referencing of tasks when posting a message

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Igor supported this idea  · 

  4. Ability to **respond** to short code SMS messages.

    124 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Igor supported this idea  · 

  5. Free guest account to convert to paid

    11 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Messaging: Convert User to Guest

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  7. Add text/SMS messages to the call log

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Allow multiple users to respond to the main number texts

    132 votes
    Planned  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Igor supported this idea  · 

  9. Shared SMS were multiple users can receive and send SMS on specific number

    757 votes
    158 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Igor supported this idea  · 

  10. Ability to archive or store calls for up to one year

    14 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Text from the same main user number

    371 votes
    62 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users