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Settings and activity

14 results found

  1. Wait Settings under Call Queue KPI

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Joy shared this idea  · 

  2. Ability to record a greeting after the caller left a voicemail message

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joy shared this idea  · 

  3. Ability to add a secondary email address per user extension

    1 vote

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joy commented  · 

    I have a customer with a similar request, where the user specifically wants the option to change the admin’s email address in the notification settings while keeping their current email address on their user extension settings.

  4. exchange diversion

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Option to disable the users from using company phone numbers as caller ID number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  6. Exporting detailed IVR flow including the user extensions phone number

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Accessibility  ·  Admin →
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    Joy shared this idea  · 

  7. Rerouting Calls to different numbers depending on the origin of the calls

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » International  ·  Admin →
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    Joy shared this idea  · 

  8. Blocked Caller ID For Faxing

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Joy shared this idea  · 

  9. call recording downloading 30 days in one page/sheet

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Joy shared this idea  · 

  10. Customize the Users Role for Analytic Access

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Joy shared this idea  · 

  11. Syncing Azure to Delete/Disable User

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  12. Delete bulk messages/Conversation in Unified App

    146 votes

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    Future Consideration  ·  55 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Joy supported this idea  · 

  13. Importing contact with a separated list for fax and phone

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Route Outbound Call Directly to Recipient's Voicemail

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Joy commented  · 

    The customer would like to have an option to forward a call directly to the voicemail of the recepient instead of ringing the line.