Settings and activity

193 results found

1. Changing the Main Super Admin to another existing extension

   48 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

2. Set a Background Image on the Desk Phones through Admin Portal

   12 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

3. Export message data in a readable format like a conversation in the app

   23 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

4. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   123 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

5. Include contents of SMS/MMS on the Logs

   133 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

6. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   134 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

7. Improve "Security Notice from RingCentral" Emails

   45 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

8. Edit profile picture on admin portal

   22 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

9. Audit Trail Enhancements

   244 votes

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   68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Rodney supported this idea  ·  Jul 11, 2024

10. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

11. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    44 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Rodney supported this idea  ·  Jul 11, 2024

12. Fax Confirmation to state = Successfully Sent

    8 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

13. Sync Teams Status with RC Status

    32 votes

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    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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14. Send Order Confirmation with Shipping info and serial numbers via email

    11 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    166 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Ring Central Desktop app install options

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Add Company Name Field to RingCentral App

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. App Adoption Report

    5 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. Desktop app version report with station ID

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Device Reporting for Firmware versions

    7 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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