Settings and activity

211 results found

1. Ability to retrieve deleted calls

   30 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

2. Add option for paging devices to receive and do outbound calls.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

3. Ability to add paging extensions to Presence settings of user extensions

   17 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

4. Customize data retention

   64 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

5. Ability to modify users without access to adding or removing users

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

6. Validate Rules for User accounts

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

7. Paging shortcut key

   15 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

8. Add the ability to include Limited Extensions in Call Queue groups.

   18 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

9. RingCentral Directory Integration Enhancements

   5 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

10. Lock email from end user updates

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

11. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

12. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    661 votes

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    Future Consideration  ·  104 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

13. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

14. Backup and Restore Point for Admin Portal setup data.

    19 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded

    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
    Rodney supported this idea  ·  Jul 11, 2024

15. increase fax attachment limit

    37 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

16. Differentiating Ring Tone for Incoming Calls

    117 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

17. Ability to assign dedicated fax number to multiple users

    87 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

18. Add Rotational setup for call queue

    28 votes

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    8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

19. Changing the Main Super Admin to another existing extension

    61 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

20. Set a Background Image on the Desk Phones through Admin Portal

    13 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024