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← RingCentral Ideas

Settings and activity

224 results found

  1. Add the ability to include Limited Extensions in Call Queue groups.

    19 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  2. RingCentral Directory Integration Enhancements

    6 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  3. Lock email from end user updates

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  4. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    11 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    679 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Rodney supported this idea  · 

  6. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  7. Backup and Restore Point for Admin Portal setup data.

    22 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded
    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
    Rodney supported this idea  · 

  8. increase fax attachment limit

    39 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  9. Differentiating Ring Tone for Incoming Calls

    123 votes

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    Planned  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  10. Ability to assign dedicated fax number to multiple users

    103 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  11. Add Rotational setup for call queue

    28 votes

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    9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  12. Changing the Main Super Admin to another existing extension

    66 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  13. Set a Background Image on the Desk Phones through Admin Portal

    20 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  14. Export message data in a readable format like a conversation in the app

    37 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  15. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    159 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  16. Include contents of SMS/MMS on the Logs

    160 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  17. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    161 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  18. Improve "Security Notice from RingCentral" Emails

    45 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  19. Edit profile picture on admin portal

    31 votes

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    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rodney supported this idea  · 

  20. Audit Trail Enhancements

    286 votes

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    75 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Rodney supported this idea  · 
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