Settings and activity

216 results found

1. Differentiating Ring Tone for Incoming Calls

   118 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

2. Ability to assign dedicated fax number to multiple users

   91 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

3. Add Rotational setup for call queue

   28 votes

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   9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

4. Changing the Main Super Admin to another existing extension

   62 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

5. Set a Background Image on the Desk Phones through Admin Portal

   14 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

6. Export message data in a readable format like a conversation in the app

   36 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

7. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   143 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

8. Include contents of SMS/MMS on the Logs

   152 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

9. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   154 votes

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   Under Review  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Jul 11, 2024

10. Improve "Security Notice from RingCentral" Emails

    45 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

11. Edit profile picture on admin portal

    27 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

12. Audit Trail Enhancements

    276 votes

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    72 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Rodney supported this idea  ·  Jul 11, 2024

13. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

14. TEXT MESSAGE SMS NUMBER WE SENT FROM

    •  

    46 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Rodney supported this idea  ·  Jul 11, 2024

15. Fax Confirmation to state = Successfully Sent

    9 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Jul 11, 2024

16. Sync Teams Status with RC Status

    32 votes

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    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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17. Send Order Confirmation with Shipping info and serial numbers via email

    11 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Ring Central Desktop app install options

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Add Company Name Field to RingCentral App

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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