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7 results found

  1. Integration for Voicemails to be added to CRM

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Natalie shared this idea  · 

  2. Add Contact to Ringcentral when added to CRM

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Natalie shared this idea  · 

  3. Shared SMS were multiple users can receive and send SMS on specific number

    1,244 votes

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    292 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  4. Record/Archive All SMS Messages

    44 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Allow Transcription of Meeting

    44 votes

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    Implemented  ·  10 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Natalie commented  · 

    and to transcribe phone calls!

  6. Transcribe Recorded or In-Progress Calls

    50 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Natalie commented  · 

    I would love for calls to be transcribed automatically and as soon as a call ends e-mail to an admin. This would extremely useful when connecting with our CRM so we don't have to go back through the call recordings and transcribe notes and update the contact's information.

  7. Company-Wide Contact List

    86 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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