Transcribe Recorded or In-Progress Calls
Doctors need to have a record of their conversations with patients. Calls are currently recorded and then manually transcribed for entry to patient records. It would be much simpler to cut and paste. RC already has the capability of transcribing voicemails, so this seems a logical extension and may be useful for other industries.
Randy
shared this idea
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Angela
commented
ability to trancribe recorded calls
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Jenny
commented
"transcription" for call recording same as voicemail to text
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AdminBecky
(Admin, RingCentral)
commented
Thanks for this, Natalie. We have merged this with an already existing idea.
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Natalie
commented
I would love for calls to be transcribed automatically and as soon as a call ends e-mail to an admin. This would extremely useful when connecting with our CRM so we don't have to go back through the call recordings and transcribe notes and update the contact's information.