← RingCentral Ideas

Settings and activity

14 results found

  1. SMS Text notification ATT

    7 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Herbert supported this idea  · 

  2. AI Response Assistance in RingCX for Digital Interactions

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  3. Inbound Queue Callback - option to record caller's name

    9 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert supported this idea  · 

  4. RingCX- Ability to upload Audio File and change the system default audio

    5 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert supported this idea  · 

  5. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    88 votes
    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Herbert supported this idea  · 

  6. Restriction by Role option from RingCX Admin, Digital> Inboxes. To hide inboxes based on users access

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Herbert shared this idea  · 

  7. live transfer/warm transfer from a merged call

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Herbert supported this idea  · 

  8. Name or number of the RingCX user should show as caller ID if they call RingEX internally

    9 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  9. auto delete sms daily on a user level

    8 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Herbert supported this idea  · 

  10. Allow Manual calls only for internal calls

    4 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  11. Manual Dial Queue Selection

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  12. Record outbound calls for call queues and paging groups

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Herbert shared this idea  · 

  13. Ability to Add Holidays in Pulse Contact Center

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  14. Add Page count on fax when generating a report from REPORT>CALL LOG

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?