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← RingCentral Ideas

Settings and activity

9 results found

  1. Restriction by Role option from RingCX Admin, Digital> Inboxes. To hide inboxes based on users access

    1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Herbert shared this idea  · 

  2. live transfer/warm transfer from a merged call

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Herbert supported this idea  · 

  3. Name or number of the RingCX user should show as caller ID if they call RingEX internally

    2 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  4. auto delete sms daily on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Herbert supported this idea  · 

  5. Allow Manual calls only for internal calls

    4 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  6. Manual Dial Queue Selection

    1 vote

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Herbert shared this idea  · 

  7. Record outbound calls for call queues and paging groups

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Herbert shared this idea  · 

  8. Ability to Add Holidays in Pulse Contact Center

    6 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  9. Add Page count on fax when generating a report from REPORT>CALL LOG

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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