Settings and activity

11 results found

1. User Call Handling: Allow forward to Extension.

   5 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Blake shared this idea  ·  Mar 1, 2021

2. Add an option to block one specific number for the entire company.

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Remotely manage user status

   30 votes

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   Implemented  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Multiple RingCentral Profiles, Simultaneously Logged In

   377 votes

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   20 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… more

5. Call queue groups should also be visible on the HUD

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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6. Suppress notifications to users when template changes are made or pushed

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Mute incoming call notifications while currently on a call

   564 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

8. An overview, within the User Settings, of all group memberships.

   88 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now available as an additional drop down in the User Settings.

9. Ability to Forward Call to Another Extension

   13 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Call Queue Voicemails

    26 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Combine HUD and APP into one app

    157 votes

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    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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