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Settings and activity

10 results found

  1. Capalities to barge two admin on one user at the same time

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Ranier Gallego shared this idea  · 

  2. Show Original Callers Number in Caller ID When Transferring Calls on Mitel Phones

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Ranier Gallego commented  · 

    Customer would like to have this feature where in if they transfer the call using their mitel phone, the original caller ID of the caller will retain when call successfully transferred

  3. Ability to no place the call on hold when paging

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ranier Gallego shared this idea  · 

  4. Option to add additional email recipient for receiving invoice

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ranier Gallego shared this idea  · 

  5. New process for SMS to distribute to users

    1 vote

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    Needs More Information  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ranier Gallego shared this idea  · 

  6. Audit Trail Enhancements

    197 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Ranier Gallego commented  · 

    Customers would like to have this feature where they can see changes on their 3rd party integrated platform/software via Audit Trail

  7. Automatic Report for users list/extension

    5 votes

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    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  8. Auto delete voicemail once notification is sent to E-mail

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Forwarding call to other number that will allow both app and deskphone to ring or either application only.

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  10. Receiving OTP from the bank using the RingCentral Number

    44 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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