Settings and activity

8 results found

1. Bi-weekly recurrence for events in Ring Central (GLIP)

   6 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Rachael shared this idea  ·  Oct 26, 2020

2. Allow the RingCentral App desktop and mobile app to function with Ring Groups

   15 votes

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   Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

   21 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Adjust how missed calls are categorized for group calls

   478 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   Rachael commented  ·  Mar 22, 2022  ·  Edit…  ·  Delete…

   Any updates...?

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   Rachael commented  ·  Nov 24, 2021  ·  Edit…  ·  Delete…

   Is there still no update on this?I am tired of using Ring Groups for our users that want simultaneous ringing without the annoying missed calls, as using Ring Groups has presented other issues.

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5. Mute incoming call notifications while currently on a call

   573 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

6. Send Group Voicemails to a RingCentral Team

   84 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Call queue groups should also be visible on the HUD

   77 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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8. Dial by Name directory by site

   28 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal