← RingCentral Ideas

Settings and activity

10 results found

  1. Avaya Cloud Phone should share status with MS Teams

    2 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Chris shared this idea  · 

  2. Simple mode for Avaya Cloud Office softphone

    3 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Chris shared this idea  · 

  3. Provide enable/disable slider for queue members

    4 votes
    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Chris commented  · 

    I see this has been implemented now. Happy days. It has made the life of our helpline manager so much easier. Thanks

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    Chris commented  · 

    Thanks Becky, the idea of the slider was to make it easy in the case where staff have gone on holiday and not opted out of queue calls. A slider on/off is easier than delete and then re-adding and extension.

    Chris shared this idea  · 

  4. Make notifications for queue voicemail selectable

    4 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Chris shared this idea  · 

  5. Warm Transfer for RingCentral for Microsoft 365 Integration

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  6. Option to make your self unavailable for a particular queue while being a member of multiple queues

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Prevent/Disable second call going through to extension

    40 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Allow callers on hold to disable or change the hold music

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Allow users to pickup a call ringing on another Extension

    11 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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