Settings and activity
4 results found
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1 vote
Matthew
shared this idea
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49 votes
An error occurred while saving the comment -
345 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users -
19 votes
An error occurred while saving the comment Matthew
commented
I continue to receive "warnings" that the old app will be disabled soon. How can you do that without the new app being complete? Our organization might have to switch over to Microsoft Teams if you force a conversion to an app that isn't complete yet.
I work in the field with administrative support in the office. I would like to be able to go to any conversation, direct or team, and just like taking a photo and posting it, I would like an option to record a voice note and post it. The voice notes might be an action item like a task, so it would be nice to be able to mark it as such. Or, it might just be notes for staff to transcribe into a client file. This could also be very helpful for medical offices. I know that we can use speech to text in order to post to a conversation, but an actual voice note would eliminate confusion from erroneous autocorrect.