Update Notifications to SMS functionality
They way RC sends notifications to a users mobile phone/sms is being phased out by the carriers. You can no longer send SMS message by emailing #####@vtext.com. The same goes for T-Mobile and I suspect other carriers. The delivery needs to be a more SMS centric method as opposed to email to sms
11
votes
Robin
shared this idea
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Todd
commented
Our customer uses an emergency mailbox for calls that come in after hours. This will then page 3 techs to respond to the caller. With out this texting ability their emergency mailbox option is now not a valid option for this customer.
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David
commented
How do you accomplish this?