← RingCentral Ideas

Settings and activity

8 results found

  1. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Alex supported this idea  · 

  2. Remove missed call from queue members if answered

    216 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Alex commented  · 

    I don't believe this is working as intended. Currently when a user calls me directly (no call queue involved) and someone picks up my phone (Poly VVX450) within the office. It will not display a missed call. It does not mention anywhere in my call logs that the call was picked up by anyone else.

  3. Pick up call should display who the call has now been picked up by

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Alex shared this idea  · 

  4. Call forwarding - Differentiate external/internal calls for forwarding

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Alex shared this idea  · 

  5. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  6. Call Queue Pickup - Ring Time Too Long

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Desk phone to ring first before app

    101 votes
    Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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