Settings and activity
6 results found
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73 votes
We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:
https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/
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48 votesAn IT admin can set meetings to start recording automatically whenever a host or moderator joins.End users can also do the same via Settings>Meetings in service.ringcentral.com. This has been available for several years and is configured in the Admin Portal under company meeting settings. See Configuring company meeting settings.
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194 votesMeeting participants can request remote desktop control while someone is sharing their screen, and the presenter approves with a click. This has been available for some time in video meetings on the desktop app. See Requesting and approving remote desktop control.
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158 votes
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22 votes
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231 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
In the old RCM tool we had the option to turn on auto-recording for meetings. Would be ideal to have this default option for RCV as well. How many times do we all intend to record... forget... and then awkwardly hit record mid-meeting?