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16 results found

  1. Quality of Service (QoS) Portal for RingCX Calls

    49 votes

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    New  ·  9 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    John Glenn supported this idea  · 

  2. Support for Mitel Mitel 6800 series phones

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    John Glenn shared this idea  · 

  3. Increase timer of queue calls that does not succeed before it gets automatically disconnected

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Admin →
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    John Glenn shared this idea  · 

  4. Voicemail Phone Notification of desk phones should continue to be available for any unread messages even after reboot

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    John Glenn shared this idea  · 

  5. Ability for an admin user with "Company Numbers" permission and an assigned domain role to move numbers to RingCX

    3 votes

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    New  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    John Glenn shared this idea  · 
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    John Glenn commented  · 

    If a site has a number directly assigned to it, a site admin with domain access to that site cannot move their own numbers to CX. While we prefer not to allow site admins with domain access to see or move every number, it would be beneficial if they could move their own number to CX instead of relying on a limited number of people to perform this task each time.

  6. Call log history over 60 days in the RingCentral Mobile App

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    John Glenn shared this idea  · 

  7. Video Intercom

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    John Glenn supported this idea  · 

  8. Feature Request for User Bulk Edit : Notification for Deleted Users

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Glenn shared this idea  · 

  9. RingCentral Integration with HubSpot : CRM Native Dialer should work with integration

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John Glenn shared this idea  · 

  10. Ability to set Caller ID settings for all users in MS Teams

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    John Glenn shared this idea  · 

  11. Call Park Functionality Between Different PBX Systems

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    John Glenn shared this idea  · 

  12. Live Reports Data to show call queue member's state if logged in to Phone App or not

    5 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    John Glenn shared this idea  · 

  13. Precondition tips when a certain feature in Service Web cannot be enabled

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Glenn shared this idea  · 

  14. Clear path within the service web portal to update user's security question

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Glenn shared this idea  · 

  15. RC Meetings - add an option to join from RC App to the RCM Join from Browser page

    9 votes

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    0 comments  ·  Events & Video » Webinar  ·  Admin →
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  16. Directory lisiting

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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