Settings and activity

10 results found

1. Restrict Call Queue Number to show as the OBCID for the queue members.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Manuel supported this idea  ·  Oct 2, 2025

2. Ability to transfer RingEX calls directly to RingCX Users

   17 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Manuel supported this idea  ·  Jun 23, 2025

3. Add The Ability To Send An Email For Answered Calls

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Manuel supported this idea  ·  Apr 5, 2024

4. This is a feature request for the call parking and call transfer feature for existing phones. We have the ability to do this on the phon...

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Manuel shared this idea  ·  Jul 20, 2022

5. Contact Center Agent Calls Ringing Cell Phone App

   52 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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6. ACO Contact Center Voice chrome ext built.

   4 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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7. Play the recorded message once the outbound call is answered by the third party

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Call Tracing/Blacklisting Service like *57 from other carriers

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

   19 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. New RingCentral - no date stamp for text messages from the day of

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    113 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!