Settings and activity

152 results found

1. Call Wrap Up time set to 2 and 4 minutes

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Increase After call wrap-up time

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Upload a video to texts (currently limited by size allowed in upload of MB)

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Forward a voicemail to a call queue voicemail

   21 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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5. Allowing users to select group SMS recipient from the contact list instead of typing the phone number/name

   2 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Shared SMS were multiple users can receive and send SMS on specific number

   816 votes

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   169 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

7. Roles and Permissions Report

   5 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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8. Masking Customer's number while making phone calls

   3 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Activity Logs capture - RingCentral Desktop/Mobile App

   14 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. The ability to disable ECM (Error correction mode)

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    11 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Security feature, Ability to enter a code before dial out from deskphones

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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