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Settings and activity

7 results found

  1. Add Opt-In Surveys at Call Start, Auto-Prompted at Call End

    19 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Vera supported this idea  · 

  2. Ability to toggle the control buttons to the left or right of the meeting window

    2 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Vera shared this idea  · 

  3. Remove RingSense from agent view

    8 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Vera supported this idea  · 

  4. Undo Button

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Adjust how missed calls are categorized for group calls

    478 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Dial by Name directory by site

    28 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

  7. An overview, within the User Settings, of all group memberships.

    88 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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