← RingCentral Ideas

Settings and activity

5 results found

  1. SMS usage of main RC number to be available for all users

    29 votes
    Future Consideration  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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    Erin commented  · 

    With what is seemingly most folks communicating more with text, more than one office employee to handle the load is critical. This, and being able to download or print to PDF the text conversation to document the conversation is also critical. We would move from RC for another company if I learn other services have now or first - it is that important.

    Erin supported this idea  · 

  2. Download and Print SMS Thread on RingCentral App

    10 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Erin commented  · 

    IT is important for our office to document SMS conversations in our Agency Management System

    Erin supported this idea  · 

  3. Allowing Assigned non-Super Admin users to participate in viewing and sending SMS messages using the Company Main Number

    9 votes
    2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Erin commented  · 

    It is critical for our users to be able to view and respond to texts sent to our main number!

    Erin supported this idea  · 

  4. Ability to change line 1 and line 2 presence for Deskphones

    7 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  5. SMS: Copy entire text message conversation with sender name & Number and date-time

    49 votes
    16 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Update as of 1/23/23 - this functionality is coming in Q2 2023, no specific ETA yet. Coming December 2022: the ability to export and save SMS conversations.