Settings and activity
5 results found
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24 votes
An error occurred while saving the comment Erin supported this idea · -
10 votes
An error occurred while saving the comment Erin commentedIT is important for our office to document SMS conversations in our Agency Management System
Erin supported this idea · -
9 votes
An error occurred while saving the comment Erin commentedIt is critical for our users to be able to view and respond to texts sent to our main number!
Erin supported this idea · -
7 votes
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48 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedUpdate as of 1/23/23 - this functionality is coming in Q2 2023, no specific ETA yet. Coming December 2022: the ability to export and save SMS conversations.
With what is seemingly most folks communicating more with text, more than one office employee to handle the load is critical. This, and being able to download or print to PDF the text conversation to document the conversation is also critical. We would move from RC for another company if I learn other services have now or first - it is that important.