Settings and activity

4 results found

1. Download and Print SMS Thread on RingCentral App

   7 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Erin commented  ·  Sep 12, 2024  ·  Edit…  ·  Delete…

   IT is important for our office to document SMS conversations in our Agency Management System

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   Erin supported this idea  ·  Sep 12, 2024

2. Allowing Assigned non-Super Admin users to participate in viewing and sending SMS messages using the Company Main Number

   5 votes

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   2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Erin commented  ·  Sep 12, 2024  ·  Edit…  ·  Delete…

   It is critical for our users to be able to view and respond to texts sent to our main number!

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   Erin supported this idea  ·  Sep 12, 2024

3. Ability to change line 1 and line 2 presence for Deskphones

   6 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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4. SMS: Copy entire text message conversation with sender name & Number and date-time

   48 votes

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   16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update as of 1/23/23 - this functionality is coming in Q2 2023, no specific ETA yet. Coming December 2022: the ability to export and save SMS conversations.