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  1. 24 votes

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    Erin commented  · 

    With what is seemingly most folks communicating more with text, more than one office employee to handle the load is critical. This, and being able to download or print to PDF the text conversation to document the conversation is also critical. We would move from RC for another company if I learn other services have now or first - it is that important.

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  2. 10 votes

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    Erin commented  · 

    IT is important for our office to document SMS conversations in our Agency Management System

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  3. 9 votes

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    Erin commented  · 

    It is critical for our users to be able to view and respond to texts sent to our main number!

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  4. 7 votes

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  5. 48 votes

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