Skip to content
← RingCentral Ideas

Settings and activity

5 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    694 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    142 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Rylie commented  · 

    Cj, thanks for your comment! We will take a look at these, and merge if necessary. Thank you for contributing to our ideas portal!

  2. Glip/RCV need Breakout Rooms

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Implemented  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Rylie commented  · 

    Great news!This feature is now available. Click this link to learn more. Please reach out to our team if you need further support!

    An error occurred while saving the comment
    Rylie commented  · 

    Stay tuned for updates on this feature soon!

  3. Delay a user

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Future Consideration  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Rylie commented  · 

    Thank you for the clarification. This type of granular control does not currently exist, we will make sure your idea is seen by the correct team.

    An error occurred while saving the comment
    Rylie commented  · 

    For office, check out sequential call handling. Here is an article that walks through setting this up: https://support.ringcentral.com/article/10514-call-queue-set-up-call-handling-how-calls-transferred-group-members.html

    An error occurred while saving the comment
    Rylie commented  · 

    Hi, thanks for coming to the Ideas Portal. It looks like you're using Engage Voice, which does currently have this capability. Learn more here: https://support.ringcentral.com/engagevoice/admin/voice-admin-create-inbound-priority-group.htmlIf this doesn't answer your question, please comment here or send an email to community.support@ringcentral.com.

  4. Set user to accept group calls or not remotely

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Rylie commented  · 

    Hi! Jenn has provided an update below that applies to admin and contact center. If this doesn't fit your use case, please let us know and we will update the idea!

  5. Integrate with Adobe Captivate Prime

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Rylie commented  · 

    Hi! Thanks for the idea! We'll pass this along to our integrations team, but in the meantime, we have an open API and encourage you to work with Adobe to see if they'd like to connect!