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Settings and activity

74 results found

  1. Adding specific tab for abandoned calls and missed calls in the performance report

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  2. Call routing based on geo location

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  3. The ability to generate a report for users who logged in or did not log in on the RingCentral App.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  4. Ability to configure the IVR settings no action prompt

    5 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  5. Geo Routing for Toll Free Number and local number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Diana Joy shared this idea  · 

  6. Ability to hide or remove the " Blocked" caller id in RingCentral app.

    1 vote

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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    Diana Joy shared this idea  · 

  7. Adding the mobile number of the user in Favorites of RC App

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Diana Joy shared this idea  · 

  8. Voicemail to text will be send to mobile number and multiple recipient

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Diana Joy shared this idea  · 

  9. Ability to block a number for a specific extension in a call queue extension.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  10. Add outbound caller ID on the report

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  11. The capability to disable voicemail totally and let the call ring until the caller decide to end the call.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  12. The ability to support the prepaid number as substitute caller ID.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Diana Joy shared this idea  · 

  13. Scheduling firmware updates per time zone

    7 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Diana Joy shared this idea  · 

  14. Robocalls forwarding

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Diana Joy shared this idea  · 

  15. Email notification for required changes on the account

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  16. Customize ring tone for different call queue calls

    7 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  17. Ability to set  1300 numbers as substitute caller ID.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  18. Ability to reduce call recording storage

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  19. Ability to add missed calls in performance report

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  20. Ability to remove the last name for fax

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Diana Joy shared this idea  · 
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