Settings and activity

59 results found

1. Customize ring tone for different call queue calls

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   New  ·  2 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Oct 1, 2024

2. Ability to set  1300 numbers as substitute caller ID.

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   Diana Joy shared this idea  ·  Sep 24, 2024

3. Ability to reduce call recording storage

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   Diana Joy shared this idea  ·  Sep 24, 2024

4. Ability to add missed calls in performance report

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Sep 23, 2024

5. Ability to remove the last name for fax

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Sep 23, 2024

6. Ability to change the rate center of a number.

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Sep 23, 2024

7. Notification to the users that the call has been answered

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Sep 16, 2024

8. The capability to log the time stamp of Desk phone DND status.

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Sep 13, 2024

9. The capability to set all international numbers to be forwarded in to the voicemail without adding the country code manually in custom rule.

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Sep 12, 2024

10. Increase or remove SMS storage limit of 5000 per folder

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    31 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Diana Joy commented  ·  Sep 7, 2024  ·  Edit…  ·  Delete…

    Allow users to retrieve all old text messages.

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    Diana Joy supported this idea  ·  Sep 7, 2024

11. Generate analytics reports showing detailed call queue report

    31 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Sep 4, 2024

12. Set up custom rule

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Aug 29, 2024

13. Block outbound calls by number for specific users

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Diana Joy commented  ·  Aug 28, 2024  ·  Edit…  ·  Delete…

    Ability to block outbound calls to a specific numbers and potentially routed to an internal number and or announcement.

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    Diana Joy supported this idea  ·  Aug 28, 2024

14. Ability to show the number of voicemail in the screen of Yealink W76P handset

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Aug 19, 2024

15. Ability to switch from a RingCentral phone call to a Ringcentral video call

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Aug 13, 2024

16. Ability to provision multiple phones to one digital line.

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    Diana Joy shared this idea  ·  Aug 12, 2024

17. To have the capability to access the performance report for a selected user only if the role is super admin.

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jul 31, 2024

18. Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.

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    Diana Joy shared this idea  ·  Jul 31, 2024

19. Add "case portal" tab or link in support site

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    Diana Joy shared this idea  ·  Jul 30, 2024

20. Permanent sound setting set up

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jul 23, 2024