Settings and activity

5 results found

1. Salesforce embedded Agent to have "All messages" for agents to view old/closed messages

   9 votes

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Pristine supported this idea  ·  Aug 22, 2025

2. RingCX Voice Queue Call Distribution

   10 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Pristine supported this idea  ·  Jun 25, 2025

3. Ability to change Company Main number type to Voice only

   25 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pristine commented  ·  Jun 10, 2025  ·  Edit…  ·  Delete…

   Please push this feature because it is difficult for big companies to manage faxing when it is sent to their Main Company number. One of my customers mentioned it is absurd to not be able to manage the Main Company number and only be voice only which makes sense because the main company number is only usually made for inbound calling and not for faxing.

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   Pristine supported this idea  ·  Jun 10, 2025

4. I want the ability to ignore calls coming in on a call queue

   70 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pristine supported this idea  ·  Sep 16, 2024

5. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

   16 votes

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Pristine supported this idea  ·  Apr 4, 2024