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Settings and activity

9 results found

  1. display queue name when call comes in in embedded RingCX for Zoho

    7 votes

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    New  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Pristine supported this idea  · 

  2. Option to remove RNA state

    10 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Pristine supported this idea  · 

  3. Screen Calling for Outbound Dialer

    8 votes

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    New  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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    Pristine shared this idea  · 

  4. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

    19 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Pristine supported this idea  · 

  5. Salesforce embedded Agent to have "All messages" for agents to view old/closed messages

    9 votes

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    New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Admin →
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    Pristine supported this idea  · 

  6. RingCX Voice Queue Call Distribution

    14 votes

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    Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Pristine supported this idea  · 

  7. Ability to change Company Main number type to Voice only

    29 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Pristine commented  · 

    Please push this feature because it is difficult for big companies to manage faxing when it is sent to their Main Company number. One of my customers mentioned it is absurd to not be able to manage the Main Company number and only be voice only which makes sense because the main company number is only usually made for inbound calling and not for faxing.

    Pristine supported this idea  · 

  8. I want the ability to ignore calls coming in on a call queue

    78 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Pristine supported this idea  · 

  9. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

    16 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Pristine supported this idea  ·