Maintain call if caller drops during warm transfer
Current behavior: If the caller disconnects in the process of a warm transfer, the entire call is terminated
Requested behavior: If the caller disconnects in the process of a warm transfer, the call persist between the two parties executing and receiving the transfer.
4
votes
Jake
shared this idea
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Pristine
commented
App/Device: RCApp
Use Case: Customer calls User A. User A warm transfers and merges the call with user B. User A leaves the call and terminates the entire call.
Expected Outcome: User A Should be able to leave without terminating entire call