Settings and activity

133 results found

1. Allow the import and export of key assignments in Key Templates.

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 31, 2025

2. Missed calls for direct calls should not be counted

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Oct 30, 2025

3. Option to submit ticket through email

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Oct 20, 2025

4. Documents Preview

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   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Oct 17, 2025

5. Extend Co-Recipents RCApp functionality to fax

   39 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 16, 2025

6. Spam and Robo Calls

   95 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 16, 2025

7. add capability to change the External number Caller ID

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 14, 2025

8. pre-recorded messages played on the paging system

   28 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 2, 2025

9. Retrieve call logs in service.ringcentral.com for more than 12 months

   20 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 29, 2025

10. Allow RingCentral direct number to receive 2FA access code

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 26, 2025

11. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

    29 votes

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    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 25, 2025

12. Call Logs enhancement for OB faxes

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Sep 11, 2025

13. Real Time Dashboard Updates

    49 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 11, 2025

14. Intercom Calls from outside

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Sep 9, 2025

15. Monthly Automated Fax Logs Report

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Sep 4, 2025

16. Add Audio Settings (Noise Suppression) to RingCX Browser Version

    9 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 1, 2025

17. Improve the auto-detect to Computer Audio Devices.

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 1, 2025

18. Download SMS logs with Customized Columns

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 28, 2025

19. Disable cover page automatically

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 25, 2025

20. AI Notes in Microsoft Teams Embedded RC App

    6 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Aug 21, 2025