Settings and activity

88 results found

1. Recordings - Please record in Stereo instead of Mono

   23 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 4, 2025

2. I want to change the number on Send to text message in AI Receptionist. All my extension phone numbers SMS is working. When I check the numb

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 30, 2025

3. Set Intercom Feature In Bulk.

   63 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 28, 2025

4. Option to bulk download or forward voicemail to an email address in admin portal

   24 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 27, 2025

5. SMS recipient increase

   15 votes

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 23, 2025

6. Enable SMS for UK numbers

   108 votes

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   Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 23, 2025

7. Ability to see if the users are utilizing the AI Call Notes feature

   2 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  May 22, 2025

8. Ability to retrieve deleted calls

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 20, 2025

9. download transcript after the call is finished

   7 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 8, 2025

10. Ability to download or view SMS transcripts

    41 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 8, 2025

11. Multiple recipient for faxes and SMS

    219 votes

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    Under Review  ·  32 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 7, 2025

12. Integration Console - Salesforce connect

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    15 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 7, 2025

13. enable Intercom at an Account Level

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason commented  ·  May 7, 2025  ·  Edit…  ·  Delete…

    enable Intercom at an Account Level instead of enabling it individually for each user

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    Jason shared this idea  ·  May 7, 2025

14. automatically sync RingCentral contacts to Google Workspace

    3 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Apr 30, 2025

15. Include contents of SMS/MMS on the Logs

    136 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Apr 23, 2025

16. Download SMS via RC App.

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Apr 23, 2025

17. Generate analytics reports showing detailed call queue report

    31 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Apr 11, 2025

18. Increase TCR Filters, to include sites and departments

    25 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 28, 2025

19. Remove email notification to the users when adding or remove users in call monitoring.

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 27, 2025

20. Disable Call Monitoring Notification

    16 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 27, 2025