Settings and activity

56 results found

1. Ability to auto populate the fax Cover Page Info to a customized cover page

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Jan 21, 2025

2. Allow to show/ edit company's phone number on fax cover sheet

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Jan 17, 2025

3. Custom cover page to show recipient fax number

   16 votes

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Jan 17, 2025

4. Multiple recipient for faxes and SMS

   254 votes

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   Under Review  ·  43 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Call queue groups should also be visible on the HUD

   81 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Aug 27, 2024

6. HUD- ALL option is missing

   30 votes

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   New  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Aug 27, 2024

7. presence keys template for Polycom phones

   24 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Aug 27, 2024

8. Bulk Upload Devices

   31 votes

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   4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Aug 13, 2024

9. Add Public Holidays into the Call Queue Schedule

   65 votes

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   9 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This will be implemented in November 2024 as Call Queue Custom Rule Templates!

   Creative supported this idea  ·  Jul 9, 2024

10. Allow intercom to be used with presence - will allow intercom to work without entering extension number

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Jul 9, 2024

11. Set Intercom Feature In Bulk.

    65 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Jul 9, 2024

12. Account-Wide Holiday Settings and/or Holiday Templates

    251 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Creative supported this idea  ·  May 20, 2024

13. Multiple Voicemail Greetings

    219 votes

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    Future Consideration  ·  59 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 2, 2024

14. Replay voicemail

    5 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 2, 2024

15. Warm Transfer Voicemail

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 2, 2024

16. Access voicemail without pin from IP phone

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 2, 2024