Skip to content
← RingCentral Ideas

Settings and activity

5 results found

  1. Option to remove main company number for outbound caller ID settings

    27 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Bryson commented  · 

    Please do this. There's no reason to not be able to remove the company number from caller ID options. Callers get ahold of our main number because agents didn't change their caller ID setting and we get calls from customers in departments that cannot help the customers. There should also be a way to force users' caller IDs to be set on the back end so I can just bulk change every phone's caller ID to be blocked or display the agent's direct number.

  2. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Bryson shared this idea  · 

  3. Ability to force users to use the web based version only. Don't give them the option to download the desktop or mobile app

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Bryson shared this idea  · 

  4. Ability to export IVR from Studio

    41 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Bryson supported this idea  · 

  5. Ability to force users to use the web browser version only and never offer to download and install the desktop app

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Bryson shared this idea  ·