Settings and activity

83 results found

1. Analytics Report counting number of transferred calls to an external number

   13 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Apr 22, 2026

2. Voicemail storage increase

   11 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Mar 31, 2026

3. Business SMS Booster (Shared SMS Inbox) Functionality on MMS.

   31 votes

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   New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Mar 20, 2026

4. Ability to see the weighted mean on Real Time Dashboards

   15 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Mar 20, 2026

5. Customize Cisco deskphone's key lay out

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Mar 13, 2026

6. Hourly Report on Analytics

   17 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Feb 27, 2026

7. Hourly data in performance report

   6 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Feb 27, 2026

8. Disable free accounts on specific domains

   15 votes

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   New  ·  4 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Feb 26, 2026

9. AI Notes user access

   15 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Feb 26, 2026

10. Bypass AI Receptionist Greeting

    11 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 26, 2026

11. Option in Admin portal to sort Outgoing Fax from Busy, Sent and Unknown

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 25, 2026

12. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 25, 2026

13. International calls report

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 25, 2026

14. dial by name directory with same first name

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 23, 2026

15. Domain Control

    67 votes

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    Implemented  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 23, 2026

16. Modification of how users can organically sign -up within a domain

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 23, 2026

17. Enable AI transcription on Desk phone

    278 votes

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    Planned  ·  78 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 23, 2026

18. AI Notes on Deskphone

    26 votes

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    New  ·  7 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 23, 2026

19. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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    30 votes

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    New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 20, 2026

20. connect the intercom Grandstream to RingCentral

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Feb 19, 2026