Settings and activity

41 results found

1. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Charisse Anne supported this idea  ·  Sep 3, 2025

2. CNAM should include numbers.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 27, 2025

3. Assign co-host in RingCentral Video

   83 votes

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   Future Consideration  ·  19 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 4, 2025

4. Provide details of numbers who have reported the customer's SMS as Spammy

   3 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jul 25, 2025

5. Incoming Call Announcement - Press 1 - Disable for Queues

   55 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jul 17, 2025

6. SMS Recipient Removal in Call Queues

   8 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jul 2, 2025

7. Separate ring for Desktop app and Mobile app

   211 votes

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   35 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Charisse Anne supported this idea  ·  Jun 17, 2025

8. Display blocked calls in call log

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jun 17, 2025

9. Alert or indicator that a call is on hold.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jun 13, 2025

10. Ability to make /change /edit custom rule within the app

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 13, 2025

11. Call Monitoring feature for mobile app (IOS and Android)

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 11, 2025

12. Monitor HUD on android RC mobile app

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 11, 2025

13. Ability to **respond** to short code SMS messages.

    156 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  May 23, 2025

14. Automatic Opt-out SMS Template for Ringcentral Desktop app

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  May 14, 2025

15. Enhanced Call Reports for Call Queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  May 13, 2025

16. Disable Users to change the login password

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 24, 2025

17. users login/logout audit

    10 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 21, 2025

18. Disable greeting for internal calls

    7 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 11, 2025

19. Bypass Extension Greeting Internal call trnasfers

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 11, 2025

20. "Ability to retain the initial call queue name when transferring to another call queue."

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 10, 2025