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  1. 19 votes

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    Michelle supported this idea  · 
  2. 30 votes

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    Michelle supported this idea  · 
  3. 53 votes

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  4. 22 votes

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    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Michelle supported this idea  · 
  5. 38 votes

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  6. 11 votes

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  7. 23 votes

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  8. 34 votes

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  9. 38 votes

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  10. 489 votes

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  11. 3 votes

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    Michelle commented  · 

    This is a critical KPI and is generally standard on most telephony systems for Contact Centers. I would love to see this integrated into Ring Central's analytics, along with time of day for the connect. Understanding what time of day most calls are being answered can assist with ensuring the right number of staff are working.

  12. 5 votes

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  13. 3 votes

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    Michelle supported this idea  ·