Settings and activity

141 results found

1. Spam and Robo Calls

   88 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 4, 2025

2. Decrease Recordings retention period

   9 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 31, 2025

3. Ability to use Shared Line feature to multiple devices using 1 digital line.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 30, 2025

4. Add the ability to include and download MAC addresses in the User List report, alongside existing user information.

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 29, 2025

5. Configurable Data Retention Period for all AI tool

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 29, 2025

6. Sync desk phone status to RingCentral app

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 28, 2025

7. contacts on rc phone and rc app not synchronized

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 23, 2025

8. Feature Request – Customizable User Manager Permissions for User Groups

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 23, 2025

9. Option to submit ticket through email

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 20, 2025

10. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 17, 2025

11. Retain and Assign Site to Inventory Numbers

    47 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 10, 2025

12. Group Messaging for 911 SMS Notifications

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 3, 2025

13. Ability to Disable Changing of Caller ID from RingCentral App

    13 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 1, 2025

14. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 1, 2025

15. Auto Answer Feature sync in Physical Deskphone provisioned

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 29, 2025

16. Allow Administrator to disable "Auto-answer call" feature

    122 votes

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    14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is available! Learn more here.

    Kris supported this idea  ·  Sep 29, 2025

17. Idle behavior shows users offline even though they are available and logged into RC.

    155 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 22, 2025

18. Request: Automated Daily Performance Reports via Email

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 12, 2025

19. Add an option to option to customize the block call message using the Admin portal page

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 10, 2025

20. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    16 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 8, 2025