Settings and activity

153 results found

1. remove the "Hello AI Receptionist (AIR) from transcribed voicemails that arrive by email

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 22, 2026

2. Call queue manager Analytic reporting

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 19, 2026

3. Admin Control for User Message Throttling & Frequency Limits

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris shared this idea  ·  Oct 16, 2026

4. Outbound Caller ID Limitations

   42 votes

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   New  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 15, 2026

5. Create Additional Expansion Slots for Sidecar/Expansion Modules

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 9, 2026

6. Allow 2 or more expansion modules

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 9, 2026

7. Cannot add expansion module due to firmware change.

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   0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 9, 2026

8. Ability to manage multiple RingEX accounts from one single email address

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 30, 2026

9. Improved Caller ID Display for Incoming Calls

   24 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 18, 2026

10. Disable Call recording announcement

    75 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 17, 2026

11. Mute Pause/Resume Call recording announcement

    8 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 17, 2026

12. Text-to-pay Feature

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 1, 2026

13. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

    14 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Aug 18, 2026

14. Enable Management of Stations via API

    3 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 11, 2026

15. System wide custom fax cover sheet and API enhancement

    20 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 4, 2026

16. Call transfer: return to the originating extension if not answered

    14 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 31, 2026

17. Call Queue Notification

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 29, 2026

18. configurable change time of presence status to inactivity

    109 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 28, 2026

19. Enable Callback KPI in the Business Analytics

    10 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 27, 2026

20. Access to call transcript history for all users

    34 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 27, 2026