Settings and activity

146 results found

1. Ability to manage multiple RingEX accounts from one single email address

   3 votes

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   Kris supported this idea  ·  Sep 30, 2026

2. Improved Caller ID Display for Incoming Calls

   24 votes

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   Kris supported this idea  ·  Sep 18, 2026

3. Disable Call recording announcement

   74 votes

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   New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 17, 2026

4. Mute Pause/Resume Call recording announcement

   8 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 17, 2026

5. Text-to-pay Feature

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 1, 2026

6. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

   14 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Kris shared this idea  ·  Aug 18, 2026

7. Enable Management of Stations via API

   3 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Aug 11, 2026

8. System wide custom fax cover sheet and API enhancement

   20 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Aug 4, 2026

9. Call transfer: return to the originating extension if not answered

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 31, 2026

10. Call Queue Notification

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 29, 2026

11. configurable change time of presence status to inactivity

    108 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 28, 2026

12. Enable Callback KPI in the Business Analytics

    10 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 27, 2026

13. Access to call transcript history for all users

    34 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 27, 2026

14. Block incoming calls from U.S. phone numbers to Canada

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 24, 2026

15. need ability to add default note to all fax covers

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 22, 2026

16. Call Logs with unique Call ID and Number for Call Queue sequence

    17 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 15, 2026

17. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    16 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 15, 2026

18. Disable greeting for internal calls

    17 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 8, 2026

19. Support Skin Tone Selection for Smiley Face Emojis

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 6, 2026

20. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

    16 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Jun 19, 2026