Settings and activity

141 results found

1. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Kris shared this idea  ·  Aug 18, 2026

2. Enable Management of Stations via API

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Aug 11, 2026

3. System wide custom fax cover sheet and API enhancement

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Aug 4, 2026

4. Call transfer: return to the originating extension if not answered

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 31, 2026

5. Call Queue Notification

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 29, 2026

6. configurable change time of presence status to inactivity

   107 votes

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   Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 28, 2026

7. Enable Callback KPI in the Business Analytics

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 27, 2026

8. Access to call transcript history for all users

   30 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 27, 2026

9. Block incoming calls from U.S. phone numbers to Canada

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jul 24, 2026

10. need ability to add default note to all fax covers

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 22, 2026

11. Call Logs with unique Call ID and Number for Call Queue sequence

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 15, 2026

12. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    15 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 15, 2026

13. Disable greeting for internal calls

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 8, 2026

14. Support Skin Tone Selection for Smiley Face Emojis

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jul 6, 2026

15. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Jun 19, 2026

16. Visual editor for call handling and forwarding

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jun 19, 2026

17. Add average handle time to business analytics' table section for users dashboard

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jun 15, 2026

18. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jun 12, 2026

19. Add Device for BYOC Numbers

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jun 10, 2026

20. Disable RC app status of DND for non admin.

    19 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jun 10, 2026