← RingCentral Ideas

Settings and activity

35 results found

  1. Disable free accounts on specific domains

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  2. Removal of Device Warranty when Transferring Desk Phone from One Account to Another

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kris shared this idea  · 

  3. Voicemail Messages Retention Period

    11 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  4. Assign 2 desk phones with 1 line

    28 votes
    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  5. Performance Report Attendees Filter

    5 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  6. Increase or remove SMS storage limit of 5000 per folder

    21 votes
    6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  7. Disable "AI is taking notes" when on call

    149 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Kris supported this idea  · 

  8. Retrieve deleted conversations

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  9. Options: Retrieve deleted message from RingCentral App

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  10. scheduled outbound SMS

    16 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  11. Roles by Department

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  12. Download SMS content

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  13. Multiple recipient for faxes and SMS

    197 votes
    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  14. Enable SMS for UK numbers

    104 votes
    Future Consideration  ·  34 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  15. Full Agent Login Time Reporting Capabilities

    36 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  16. Turn off Call Queue incoming call notification

    5 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  17. Option to receive fax on online account and application when using ATA

    8 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  18. Caller ID to External Number

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  19. Merging calls with IOS phones

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 

  20. Turn Off Extension Dialing Options

    60 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kris supported this idea  · 
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