Request: Automated Daily Performance Reports via Email
The customer has requested daily performance reports for users and call queues to be generated and sent to them via email. While I understand that these reports can be viewed and downloaded through Analytics, would it be possible to automate sending them via email at a specific time each day?
5
votes
Leading
shared this idea
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Raymond (Admin)
commented
I'd also add to this having the daily report is important - in our case we need that detail to be able to manage our user provisioning processes - the API would work (to a degree), but is far overkill for an IT team.
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Noelia
commented
Is very urgent to have an automatically scheduled report sent on a daily basis to the email users. Thank you!