Settings and activity

108 results found

1. Retrieve deleted conversations

   40 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Mar 27, 2025

2. Options: Retrieve deleted message from RingCentral App

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Mar 27, 2025

3. Ability to Schedule Text Messages

   248 votes

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   49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Kris supported this idea  ·  Mar 21, 2025

4. Roles by Department

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Mar 19, 2025

5. Include contents of SMS/MMS on the Logs

   152 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Feb 26, 2025

6. Multiple recipient for faxes and SMS

   253 votes

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   Under Review  ·  42 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Feb 7, 2025

7. Enable SMS for UK numbers

   114 votes

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   Future Consideration  ·  36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Feb 6, 2025

8. Full Agent Login Time Reporting Capabilities

   49 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jan 17, 2025

9. Turn off Call Queue incoming call notification

   6 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jan 16, 2025

10. Option to receive fax on online account and application when using ATA

    11 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Jan 10, 2025

11. Caller ID to External Number

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Dec 19, 2024

12. Merging calls with IOS phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Dec 17, 2024

13. Turn Off Extension Dialing Options

    65 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Dec 12, 2024

14. Call forwarding - Differentiate external/internal calls for forwarding

    21 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Dec 10, 2024

15. Mic Mode on Mac

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Dec 10, 2024

16. Integrate with Text Us

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Dec 2, 2024

17. Caller ID for every extension

    87 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Nov 19, 2024

18. Dialed Number Will Reflect Even IVR Menu is Set Up for Company Call Handling

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Nov 15, 2024

19. Separate Greeting and Hold Music on Call Queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Nov 14, 2024

20. User greeting plays when answering a call from call queue

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Nov 14, 2024