Settings and activity

8 results found

1. Auto reply that number is disabled for SMS

   38 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live as of 7/10/2025-- additional details have been added to the failure message.

2. Shared SMS were multiple users can receive and send SMS on specific number

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Kevin supported this idea  ·  Aug 22, 2025

3. Show Toll-free minute usage in Service Web

   65 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Apr 7, 2025

4. Check IP address in the admin portal

   19 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Audo Dial (RingDown) feature for Cisco ATA191

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Missed calls to queue showing up as "Answered Elsewhere"

   47 votes

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   Under Review  ·  9 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jul 29, 2024

7. Text From Call Queue Direct Number

   24 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jun 20, 2024

8. Call Queue: Simultaneous | Add more than 50 members

   42 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

   We need this to be priority as well.

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   Kevin supported this idea  ·  May 28, 2024