Settings and activity

8 results found

1. Auto reply that number is disabled for SMS

   38 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live as of 7/10/2025-- additional details have been added to the failure message.

2. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

   94 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 22, 2025

3. Show Toll-free minute usage in Service Web

   65 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Apr 7, 2025

4. Check IP address in the admin portal

   19 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Audo Dial (RingDown) feature for Cisco ATA191

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Missed calls to queue showing up as "Answered Elsewhere"

   45 votes

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   Under Review  ·  9 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jul 29, 2024

7. Text From Call Queue Direct Number

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jun 20, 2024

8. Call Queue: Simultaneous | Add more than 50 members

   39 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

   We need this to be priority as well.

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   Kevin supported this idea  ·  May 28, 2024